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Relationship between Nurse Managers¡¯ Facilitative Communication and Nurses¡¯ Self-esteem

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KMID : 1003720120210030175
Á¤Èñ½É ( Jeong Hee-Shim ) - °¡Å縯´ëÇб³ ÀÇ°ú´ëÇÐ ÀÇÁ¤ºÎ¼º¸ðº´¿ø

ÃÖ¼ÒÀº ( Choi So-Eun ) - ³²ºÎ´ëÇб³ °£È£Çаú
±è»óµ¹ ( Kim Sang-Dol ) - °ÅÁ¦´ëÇб³ °£È£Çаú

Abstract

Purpose: The purpose of this study was to investigate the relationship between nurse managers¡¯ facilitative communication as perceived by nurses and nurses¡¯ self-esteem. Methods: The subjects were 256 staff nurses at B hospital of C University in Kyeonggi-do. The data were collected between December 1, 2009 and January 12, 2010. The collected data were analyzed using the SAS program through t-test, ANOVA, Scheffe? test, Pearson¡¯s correlation coefficients. Results: Nurses¡¯ self-esteem was higher when nurse managers perceived them as facilitative communicators in empathic understanding and genuineness subgroup of facilitative communication (p<.05). There was a positive correlation between nurse managers¡¯ facilitative communication and nurses¡¯ self-esteem(r=.15, p=.015). Also there was a positive correlation among the nurse managers¡¯ facilitative communication subgroups, empathic understanding; genuineness; concreteness(r=0.18, p=.004; r=0.18, p=.003; r=0.19, p=.002) and nurses¡¯ self-esteem. Conclusion: Nurse managers are in need of facilitative communication. Therefore, job education and training for improving nurse managers¡¯ communication skills particularly related to empathic understanding, genuineness and concreteness are required.
KeyWords
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Nurses, Facilitative communication, Self-esteem
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